Ratings & Reviews

Overall Rating

4
(57 reviews)
78.9% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Cassidy H. - |Recommended: YesGreat apartments inside and out — No complaints at all
submitted by Jordana H. - |Recommended: YesIt is a very nice location for me. — It is a nice quiet property
submitted by Stephanie M. - |Recommended: YesGood — It’s a nice and convenient location.
submitted by Kevin S. - |Recommended: YesNot the best, not the worst — There are some minor common area cleanup items that need to be addressed. Halls in 154 have water damage. Exercise room doesn't get cleaned well nor is the TV working.
submitted by Ariel C. - |Recommended: YesOverall, a pretty good place to live. Pros Soundproofing for adjacent rooms seems to work very well except for occasional higher-pitched noises Apartments are very spacious In unit laundry Staff are friendly and helpful If you call the staff about maintenance issues, they can usually expedite things -I got a blackout shade installed to block the floodlights from across the way within three days of contacting the regional manager Free parking lot parking Cons Could've used a more thoroughly cleaned carpet when I moved in vacuumed up pet hair for a month or two despite not having one of my own Dishwasher is a little finicky Maintenance requires contacting SBA staff for timely resolution Internal state of my unit had a few issues on move-in that would've been nice to not have to deal with, but all were fixable with maintenance requests Overall, a pretty good place, with room for improvement
submitted by Randy G. - |Recommended: NoPathetically maintained, a total dump. — Don't
submitted by Melinda T. - |Recommended: YesNice Verona Community Apts. — This is a lovely community with friendly neighbors in a quiet location that sits on a hill. The architecture and design of the individual buildings are nice to look at and the apartment layout is spacious but still user friendly making it easy to get from one location to the next. There is plenty of space to walk the dog without running into other dogs, and the appliances are updated. The cupboards are a little high and the carpets need better shampooing, but overall very nice.
submitted by Adam D. - |Recommended: YesIt's nice clean and has area for pets. — The staff is helpful. Its relaxing and quiet it has everything you need.
submitted by Philip E. - |Recommended: YesNice, quiet, and comfortable — Living at the West End is quite pleasant. It's very close to Verona's downtown such that one can walk or bike if desired. The underground parking garages are nice and amply spacious, as are the above-ground lots. The landscaping is pretty and becoming of a nice apartment complex. I've had only positive interactions with the staff.
submitted by Zachary K. - |Recommended: YesGood — No complaints
submitted by Kathleen K. - |Recommended: NoMy apartment was not clean — My apartment was not cleaned properly after the previous resident - during a pandemic this is especially disturbing. Still waiting for maintenance to contact me about cleaning the carpeting and some other issues with the unit. Unit is overall nice, but it's really gross to have to move into a dirty space.
submitted by Nathaniel C. - |Recommended: YesUpdated and spacious — Everything seems updated and taken care of well enough. A few spots of wear tear throughout apartment but nothing major at all. Looking forward to living here the next year.
submitted by Sean O. - |Recommended: YesIts pretty good — i got no problems here
submitted by Sidney B. - |Recommended: YesNice place — Appliances are good and a good amount of space.
submitted by Abrar A. - |Recommended: YesCute and convenient place close to Epic's campus — High ceilings, large windows, beautiful countertop kitchen bar, wooden cabinets, big bathroom - I have no complaints Also, I got a studio but it's basically a 1-bedroom apartment with the way that it's laid out.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The West End, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The West End, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose